Legal · Consumer protection

Complaints book

Under Peru's Consumer Protection Code you can file a claim or a complaint about our services here. You get a copy by email right away.

Provider

Name
KANZO Digital Studio
Location
Lima, Peru
Email
hello@kanzodigital.com

Claim

You disagree with a service or product you hired from us.

Complaint

You disagree with something not related to the service itself, or with how we treated you.

1Your details
We send the copy of your claim here.
2What you hired

Type

3Your claim

This is a

Filing a claim does not prevent you from using other dispute-resolution channels, and it is not a prerequisite for filing a complaint with INDECOPI.

We will reply within 15 business days at the latest, as required by Peru's Consumer Protection Code (Law No. 29571) and the Complaints Book Regulation.